Drza Logo
Download Drza App

Help & FAQ

Here are answers to common questions about Drza collection, tailoring, and delivery services.

What does Drza do?

Clothing alterations and repairs. We collect the item from you, our partner tailors do the work, and we return it. We do not offer laundry or dry cleaning.

What kind of items do you work on?

Everyday and formal clothing — dresses, jumpsuits, shirts, blouses, suit jackets, sweatshirts, trousers, skirts, shorts — and traditional wear including abaya, kandura and mukhawwara.

Where do you collect from and what does it cost?

All areas of Abu Dhabi. A single flat delivery charge of AED 20 per order covers both collection and return, regardless of how many items you send.

How long does it take?

Standard turnaround is 4 working days from collection.

What if I don't know my measurements?

Pin the garment and send it as it is, or send an item that already fits and ask us to copy it. Both work as well as measurements.

How do I request account deletion?

You can request account deletion in the app under Settings or directly on our Account Deletion Page in compliance with App Store policies.

What if I am not happy with the result?

Tell us within 2 days of delivery. If the work does not match what you asked for, we put it right at no charge.